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Privacy policy

Introduction

PleaseSign take its privacy obligations seriously and is committed to ensuring that it handles personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (Act). This privacy policy discloses the privacy practices for https://www.secure.pleasesign.com.au/. This privacy notice applies solely to information collected by this website. It will notify you of the following: • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared. • What choices are available to you regarding the use of your data. • The security procedures in place to protect the misuse of your information. • How you can correct any inaccuracies in the information. • This Policy is subject to change as technology and the like allow.

Your Access to and Control Over Information

PleaseSign are the sole users of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact with you. We will not sell or rent or disseminate this information to anyone for any reason including for the use by us for marketing, social media advertising and the like. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request. Unless you ask us not to, we may contact you in the future to tell you about changes to services or notification about, new products or services, or changes to this privacy policy.

Information Collection, Use, and Sharing

You may opt out of any future contacts or subscription with us at any time. You can request at any time by contacting us via the support email support@pleasesign.com.au or phone number 1300 074 404 also given on our website: • See what data we have about you, if any. • Change/correct any data we have about you. • Have us delete any data we have about you. • Express any concern you have about our use of your data.

Security - What, Why and When we collect sensitive information?

What precautions do we take to protect your information? When you submit sensitive information via the website, your information is protected both online and offline. Credit card data: When making a payment, all payments and card details are handled only by an independent approved third party bank grade secure payment provider, being Stripe. PleaseSign is only advised of and retains the last four digits of the credit card so that you can manage the card details in your PleaseSign account and identify same as a reference only. What PleaseSign collects: • The IP address of each signer is tracked and when approved, the geographical position provided by the signers web browser is also recorded. • Device and web browser name, version and information are tracked and securely stored with each signer of a document.

Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is only to create your account and never used to contact you about the products/services.

Cookies

Like every website we use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to login a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Unsolicited Idea Submissions

It is a PleaseSign policy not to accept unsolicited ideas related to features or otherwise, or new additional proposals from outside the company. Do not use any contact information provided on the site to submit an unsolicited idea or new product proposal. If, despite our request that you not send us your ideas and materials, you still send them, please understand that PleaseSign makes no assurances that your ideas and materials will be treated as confidential or proprietary.

Server Privacy

PleaseSign uses AWS (Amazon Web Services) to host all our web based content. AWS is the provider for Institutions such as banks, airlines, and major international companies. While like us, these organisations use AWS to host their websites, PleaseSign cannot categorically 100% guarantee, that being the Internet, data or information we collect or store will be secure against unauthorised access and used in such a way that contradicts this Privacy Policy.