If you’ve entered a recipients details wrong or sent a document to the wrong person, PleaseSign allows you to correct the recipient. This will save you having to void and recreate the document. This can only be done on documents that have not been completed, if the wrong recipient has completed the document you will then have to void and recreate it.

How to correct the recipient

  1. From your sent dashboard, select the document you need to correct a recipient on.
  2. Once the document is open, locate the recipient you wish to correct.
  3. Click the actions button to reveal a menu and click Correct recipient button.
  4. A window will open allowing you to change the name and email address of the recipient.
  5. Correct the appropriate fields, and click confirm to re-send the document.