Acceptable Use Policy

Effective 01 July 2019

We encourage customers to make full use of the PleaseSign Service to send and sign documents electronically. From time to time PleaseSign may allow customers to exceed the usage parameters outlined in their service level agreement. PleaseSign reserves the right to stop or prevent any use of the PleaseSign Service for violations to the terms outlined in this Acceptable Use Policy.

In connection with the use of any PleaseSign Service, you must not:

  • Communicate in any way shape or form, abusive messages, defamatory, false or misleading statements, hate speech or messages that threaten or incite violence.
  • Impersonate another individual, company or entity, misrepresent your affiliation with another individual, company or entity, or hide or attempt to hide your identity.
  • Interfere in any way shape or form with the normal functioning and operation of the Service.
  • Decrypt or decipher transmissions, circumvent authentication measures or otherwise attempt to compromise the security of the Service.
  • Attempt to prove or test the vulnerability of any part of the Service without proper authorisation.
  • Use the Service or any others of the Service that would be in violation of any applicable laws, including privacy laws in applicable jurisdictions.
  • Upload, use or transmit any content, data or materials that violate applicable laws or regulations.

PleaseSign may in its sole discretion at any time, terminate access to the Service for violations to the terms outlined in this Acceptable Use Policy. Terms not defined in this Acceptable Use Policy will be outlined and agreed to in the applicable service level agreements between you and PleaseSign.

Document resource limits

PleaseSign has the following limitations set on documents used within the Service:

  • Files uploaded to a document can not exceed 10mb in size.
  • There is a limit of 10 files allowed to be uploaded for a single document.
  • The total number of pages allowed for a single document can not exceed 200.
  • There is a limit of 10 recipients allowed to be created for a single document.