HOW TO TUTORIALS voiding a document

If you by mistake send the wrong document, are missing something or didn't fill out the fields correctly you may want to void the document. When you void a document you've sent, it will immediately become incompletable, unviewable and the action is irreversible.

RESOURCES >> Voiding a Document

step one

step one

How void a document

  • From your sent dashboard, open the document you wish to void.

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step two

step two

  • Next to the status tag you'll see Void document which is clickable text, click this.
  • A window will open warning you that you're about to void a document.
  • Provide a reason for voiding the document for your own records.
  • Click confirm to void the document.

CLICK TO ENLARGE
step three

step three

You will only receive an email notification if a document you sent for signing is declined by the recipient. If you void your own sent document you won't receive a notification unless you have email notifications set up to do so.  You can visit the resource centre for this information.

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