Why Choosing Local Matters: The Cost and Security Benefits of PleaseSign

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In today’s globalised market, businesses often look overseas for solutions that seem cost-effective at first glance. However, when it comes to digital signatures and document management, choosing a local provider like PleaseSign offers substantial benefits that extend beyond just the initial quote.

Recently, a client from the sales industry reached out to us after receiving a quote from an International provider. Their initial attraction to the overseas quote was its seemingly lower cost. However, a deeper look revealed a different story.

The Hidden Costs of International Quotes

The first shock came when the client realised that the quote was provided in USD. Given the current exchange rates, the initial “lower” cost quickly ballooned, making it much more expensive than anticipated. Currency fluctuations added another layer of financial uncertainty, making budgeting a challenge. Many businesses overlook these hidden costs when considering international providers, focusing solely on the headline figures without accounting for the financial intricacies involved in currency conversion.

Moreover, there were additional fees and charges not included in the initial quote. For instance, international transaction fees, cross-border taxes, and hidden service charges can significantly inflate the cost. The final price tag was substantially higher than expected, and it became clear that what seemed like a bargain was, in fact, a costly mistake.

A Comparative Analysis: PleaseSign vs. International Provider

Here’s a breakdown of the cost comparison between PleaseSign and the international provider:

FeaturePleaseSign Enterprise PlanInternational Provider
Plan TypeEnterprise PlanEnterprise Plan
Cost$4,470 AUD$13,000 USD (Approx $21,030 AUD)
CurrencyCharged in AUDCharged in USD
ChargedPer SendPer Seat and Per User or Guest.  
Extra Charges For API Access
API FeeNo Extra FeesAPI Access Fees
Number of UsersUnlimited30
Extra UsersNo Extra ChargeCharged Per User or Guest

By choosing PleaseSign, the client saved over 78% compared to the international provider. The international provider’s higher costs were not just limited to their base price but were compounded by additional charges per user and for API access, making their solution significantly more expensive overall.

Data Security and Compliance: Local Matters

Another critical concern was data storage. The international provider planned to store all data offshore, raising significant red flags. In Australia, strict data protection regulations require sensitive information to be stored sovereignly and securely, and in compliance with local laws. Offshore data storage posed a risk of non-compliance, which could lead to severe penalties and damage to their reputation. Data breaches and non-compliance with local regulations can result in hefty fines and a loss of customer trust, which is invaluable.

At PleaseSign, we understand the importance of data security and compliance. By choosing PleaseSign, the client ensured that their data would be stored locally within Australia on ISO-certified servers. This not only guaranteed compliance with Australian data protection regulations but also provided peace of mind knowing that their sensitive information was secure. Local data storage can also mean faster access times and better performance, as data does not need to travel internationally.

The PleaseSign Advantage

At PleaseSign, we pride ourselves on offering a comprehensive, cost-effective solution tailored to the needs of Australian businesses with medium to large sending requirements. Here’s why choosing PleaseSign makes a difference:

  1. Cost Savings: Our pricing is ultra competitive and quoted in AUD, eliminating the uncertainties of currency fluctuations and additional fees. This straightforward pricing model ensures businesses can budget accurately without worrying about unexpected costs.
  2. Data Security: We store all data sovereignly on ISO-certified servers in Australia, ensuring compliance with Australian regulations and providing bank grade security. Our commitment to data security means we continually update and audit our systems to protect against the latest threats.
  3. Local Support: Our dedicated support team is based in Australia, ready to assist with any issues quickly and efficiently. Unlike international providers, our local presence means we understand the unique challenges Australian businesses face and can offer tailored support.

Customisation and Flexibility

In addition to these key benefits, PleaseSign offers a high level of customisation and flexibility. We understand that no two businesses are the same, and our solutions are designed to be adaptable to meet specific industry needs. Whether you need customised workflows, branding, or integrations with existing systems, PleaseSign can tailor our services to fit your requirements perfectly. Oh, and at no extra cost!

The Client’s Decision Process

For our client in the sales industry, which required between 20 and 30 users based on their operational demands, the decision to switch to PleaseSign was ultimately driven by the need for reliability and compliance. Initially drawn to the lower costs quoted by the international provider, they quickly realised that these savings were superficial once hidden costs and compliance risks were considered.

The client’s main concerns revolved around ensuring their data was securely stored within Australia and having reliable support readily available. These concerns were paramount in their decision-making process. The peace of mind that comes with knowing their data is stored on ISO-certified servers in Australia and the availability of local support played a significant role in choosing PleaseSign.

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Hany Berty profile picture
Hany Berty
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Great Customer service
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Big Sister Experience profile picture
Big Sister Experience
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PleaseSign was the solution we found when our business was in a growth phase, and we were losing track of what contracts had and had not been signed! The program is extremely easy to use, and allows for versatility with what elements you need personalised or included in each contract. We love that it has a template function also, and that we can file documents into different folders which means it's not only a great place to store contracts from our clients, but also a really simple way to manage HR issues within our own time such as Employment contracts and Handbook updates etc. The platform is extremely easy to navigate and when needed, the customer service team is always prompt, helpful and a real pleasure to deal with! This program allowed us to streamline our processes and get organised as our business grew!
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TNF Accountants
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Very good
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Ben Taylor profile picture
Ben Taylor
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Awesome team at PleaseSign. Great customer service! Would highly recommend.
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Melinda Walker profile picture
Melinda Walker
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I love this digital signing platform and love that I am supporting an Australian company. As a Buyers Agent, we send all our agreements via digital signing and PleaseSign make it so incredibly easy to use. Plus you actually get to speak to a real person who cares about their clients rather than never getting any service or attention like some of these larger digital signing platforms. Great value for money and I highly recommend PleaseSign to anyone looking to make their life and their business that much simpler while still receiving great service. Regards, Melinda Walker
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Evan Donnelly profile picture
Evan Donnelly
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I was having difficulty figuring out how to share a template I created with other staff. I called the company and before I could leave a voicemail I had another incoming call which helped me sort out the problem. It was one of the fastest issues I've had sorted out using online services. The help provided was very professional, friendly and useful.
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Robin Drury profile picture
Robin Drury
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We were so pleased to not only find a system that is easy to use but, it works well for our budget and, for us in Brisbane, it is great to use a local Brissie Business too. The guys seem to be genuinely interested in helping us out and, although I imagine we would be one of their smaller clients by volume, it is just a perfect fit for us. We also have a few more ideas on how we can use the system in future to help our clients with legal paperwork. I wouldn't hesitate to recommend to anyone looking for a better alternative to DocuSign or Adobe Sign (the service I was using). Thanks Guys, R
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loopche profile picture
loopche
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Great Company and Great People with great service....We have been using PleaseSign for a long while now - the product is simple and very easy to use and very cost effective - we love it - try it and you will see what we mean.....you won't be dissappointed. Louie Apostolovski Managing Director - itravel
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Reid Family profile picture
Reid Family
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We had a smooth transition from DocuSign to PleaseSign as we searched for a more budget-friendly alternative. Jamie provided exceptional support, guiding us through a clear demo, trial period, and pricing discussions. The team has found PleaseSign easy to use. I highly recommend PleaseSign to anyone in need of a signing platform; it's a great product with excellent customer service.

Make the Smart Choice with PleaseSign

Choosing PleaseSign not only saves you money but also ensures your data is secure and compliant with local regulations. Our transparent pricing, which is quoted in AUD, eliminates the uncertainties of currency fluctuations and additional fees. With data stored locally on ISO-certified servers in Australia, you can have peace of mind knowing your sensitive information is protected and compliant with Australian data protection laws. Our dedicated local support team is always ready to assist, ensuring you receive timely and effective help tailored to the unique challenges faced by Australian businesses.

When it comes to digital signatures and document management, the benefits of choosing PleaseSign are clear. Our competitive pricing, robust data security, and exceptional local support make us the smart choice for your business needs.

Ready to make the switch? Get started today for free with our 30-day free trial or 10 free sends. 

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